Cha-ching AI

AI lead follow-up automation

Answer every lead before your competitor does

Most leads aren't lost to a better offer. They're lost to a slower reply. We set up follow-up that answers in minutes, day or night, and gets a real person on the phone with the leads worth calling.

Book a free 30-minute AI call

Remote, anywhere in the US. We reply within 1 business day.

Sound familiar?

Where your leads leak

Speed to lead is the oldest rule in sales, and small businesses break it every day, not out of laziness but because the people who'd answer are busy doing the work.

  • Web forms answered tomorrow. The inquiry lands at 3 p.m., someone gets to it the next morning, and by then the customer has already booked someone else.
  • Missed calls with no voicemail. A caller who hangs up without a message leaves nothing but a number in a call log that nobody checks.
  • Quotes that go quiet. The quote goes out, the customer goes silent, and nobody follows up because it feels pushy.
  • Friday-night inquiries. Leads that arrive after hours wait all weekend, while your competitor's auto-reply answers in a minute.
  • A CRM full of "new" leads. Records nobody has touched, so nobody knows which ones are still worth a call.
  • Every rep does it differently. One calls twice, one emails once, one forgets. Your pipeline depends on who happened to catch the lead.

What we build

Follow-up that never sleeps, and knows when to hand off

The AI's job is narrow on purpose: reply fast, ask the right questions, keep the conversation warm, and put a person in front of the leads that matter.

  • An instant, specific first reply

    Every form, chat or email inquiry gets a reply within minutes that answers what they actually asked, asks the one or two qualifying questions you care about, and offers times to talk.

  • Missed-call text-back

    When a call goes unanswered, the caller gets a text from your business number: sorry we missed you, what can we help with? The conversation continues by text and ends with a booked callback.

  • Qualify and route the hot ones

    Leads that match what you're looking for get flagged and sent straight to whoever is on shift, by text or a call alert, with a summary of the conversation so far.

  • Quote follow-up cadence

    After a quote goes out: a check-in, an answer to the usual objections, a reminder before the quote expires. The sequence stops the moment the customer replies, and a person takes it from there.

  • A CRM that stays current

    Every reply, text and booked call is written back to the tools you use, such as HubSpot, Pipedrive, Salesforce, Jobber, ServiceTitan and the like, so your pipeline reflects reality without anyone typing it in.

  • Gentle reactivation

    Old inquiries and unanswered quotes get a polite check-in, only where you have permission to contact them. Some of last season's "not yet" turn into this season's jobs.

Why minutes matter

Speed to lead, for a small business

Harvard Business Review's study of online sales leads, "The Short Life of Online Sales Leads", found that companies that tried to contact a lead within an hour were far more likely to qualify it than companies that waited longer, and that plenty of companies took days to respond, or never did.

Big sales teams solve that with headcount and shifts. A small business can't, which is exactly where AI earns its keep: it doesn't make the sale, it keeps the lead warm until the person who can make the sale is free.

The fine print

What quietly breaks follow-up

Most follow-up tools fail on the plumbing, not the writing. These are the parts we sort out before the first message goes out:

  • Business texting registration. US carriers filter or block texts from business numbers that aren't registered for business messaging (10DLC, or toll-free verification). We get your brand and use case registered first, or your text-back never arrives.
  • Consent and opt-out. Texts go to people who gave you their number for that purpose, STOP works every time, and quiet hours are respected.
  • Caller ID that isn't "Spam Likely." Callbacks come from numbers your carrier attests properly, so customers actually pick up.
  • AI voices stay inbound. The FCC treats AI-generated voices as artificial voices under robocall rules, so the AI follows up by text and email, and the outbound calls come from your people, prompted by the AI.
  • Handoff timing. The AI gets the lead to a person. It doesn't try to close a big job by text message.

Where a person still picks up

Fast replies win leads. People close them. These stay with your team:

  • Hot leads get a call from a person, quickly. Making that call happen is the AI's whole job.
  • Pricing exceptions, discounts and contracts are decided by you.
  • Anyone who replies STOP never hears from the AI again.
  • Complaints that arrive dressed as leads go straight to a manager.

How we work

Call, pilot, roll out

  1. Free 30-minute call

    We look at where your leads come from, how fast they get answered today and where they stall, and pick the source with the clearest payoff.

  2. Pilot on one lead source

    Missed calls or web forms, usually. We measure time to first reply, how many leads you actually reach, and booked appointments against how that source performs now.

  3. Roll out what works

    Add the next source, quote follow-up or reactivation only when the pilot pays for itself. Any message customers don't respond well to gets rewritten or dropped.

Questions

Questions about AI follow-up

Will texts come from our business number?

Yes, once your number is registered for business texting. We handle the registration paperwork with you, and until it's approved we don't send anything.

Won't instant replies feel robotic?

Not if they're specific. A short reply that answers the customer's actual question and offers a time to talk reads like an attentive business. The assistant says what it is, and its real goal is getting a person on the line sooner.

Which CRMs do you work with?

Most CRMs and field-service tools with an API: HubSpot, Pipedrive, Salesforce, Jobber, ServiceTitan and similar. We confirm what yours exposes on the first call.

We only get a handful of leads a week. Is this worth it?

Often more so. When every lead matters, losing one to a slow reply hurts. A small setup that answers missed calls and web forms can pay for itself with one saved job.

Is automated texting legal?

Texting people who asked you to contact them, with a working opt-out, is standard practice. Cold texting lists and AI-voiced cold calls are a different story, and we don't build them.

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    Answer the call in the first place: booking, intake and after-hours routing on the phone system you already run.

Find out where AI pays in your week.

Thirty minutes, no slide deck. Walk us through how your phones, help desk, billing and follow-up work today. We'll point at the two or three places AI would pay for itself, or tell you plainly if it won't.

Book a free 30-minute AI call